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Frequently Asked Questions

Find answers to common questions about our products, shipping, and more.

About Makhana

What is Makhana?
Makhana, also known as fox nuts or Euryale ferox (fox nut) plants, is a nutrient-rich superfood obtained from the seeds of the Euryale ferox plant, a type of water lily cultivated mainly in India. It is widely consumed as a healthy roasted superfood and is valued for its light texture and nutritional benefits.
Is Makhana a healthy superfood?
Yes. Makhana is considered a superfood due to its naturally low fat content and presence of protein, fiber, antioxidants, calcium, and minerals. It is commonly consumed as part of balanced diets and healthy lifestyles.
Is Mud N Green Makhana roasted or fried?
Mud N Green products may include roasted, flavored, or processed makhana variants depending on the product type mentioned on the packaging. Product details and ingredients are clearly mentioned on individual product labels.
Where is Mud N Green Makhana sourced from?
Our makhana is primarily sourced from Bihar, India, which is widely known for premium-quality makhana cultivation and processing.
What is the difference between raw and roasted Makhana?
Raw Makhana is plain, unseasoned fox nuts that can be roasted and flavoured at home according to your preference. Roasted Makhana is ready to eat and is available in a variety of flavours, making it a convenient snack for any time of the day.
Why are some Makhana kernels larger than others?
The size of Makhana kernels can vary naturally depending on the variety, growing conditions, and processing methods. Larger kernels are often preferred for their appearance and texture, while smaller kernels are equally enjoyable and offer the same versatility in cooking and snacking.
What makes Mud N Green Makhana different?
At Mud N Green, quality doesn't begin at the packing stage—it begins at the source. Our roots are deeply connected to the traditional Makhana-growing regions of Bihar. We work closely with local farming communities and remain connected to every harvest, allowing us to understand the crop, maintain consistent quality expectations, and carefully select the kernels that meet our standards. The quality of Mud N Green begins with our enduring relationships in Bihar's Makhana-growing regions. Before any Makhana reaches our customers, every batch undergoes careful cleaning, sorting, grading, and quality checks to achieve consistency in size, texture, and overall quality. Only after meeting our standards it is packed in our own hygienic facility in Maharashtra using food-grade packaging that helps preserve its natural freshness and crunch. What truly sets Mud N Green apart is our commitment to doing things thoughtfully—not just efficiently. By staying closely connected to the source, personally overseeing cleaning, sorting, grading and quality assurance, and packing every batch with care, we ensure that every pack delivers the same trusted quality, time after time. From the heartland of Bihar to your kitchen, Mud N Green brings together authenticity, consistency, hygiene, and trust—so you can enjoy premium Makhana with complete confidence. To us, our customers are an extension of our family. That's why every Mud N Green product is selected, quality-checked, and packed with the same care, responsibility, and attention to detail that we would expect for the people we love most.

Nutrition & Health

Is Makhana a good snack for fitness enthusiasts and active lifestyles?
Yes. Makhana is a popular choice among fitness enthusiasts because it contains protein, dietary fibre and essential minerals while being naturally low in fat. It can be enjoyed as a light snack before or after workouts as part of a balanced diet. Choose minimally processed or roasted varieties for a healthier option.
Is Makhana a healthy evening snack?
Yes. Makhana is a satisfying evening snack that can help curb hunger between meals. Its light, crunchy texture makes it a healthier alternative to many fried snacks when enjoyed as part of a balanced diet.
Can diabetics eat Makhana?
Makhana can be included as part of a balanced diet by people with diabetes, but portion size and overall carbohydrate intake should be considered. It is always advisable to consult your doctor or a registered dietitian for personalised dietary advice. Choosing plain or lightly seasoned makhana without added sugar is generally a better option.
Can Makhana be eaten during fasting (Vrat)?
Yes. Makhana is commonly consumed during fasting (Vrat) in many parts of India. It can be roasted with ghee and seasoned with fasting-approved ingredients such as rock salt (sendha namak) or used in traditional recipes like Makhana Kheer.
Can I eat Makhana every day?
Yes, Makhana can be enjoyed as part of your daily balanced diet. It is a light and versatile snack that can be eaten plain or seasoned with your favourite spices. As with any food, moderation and variety are important for maintaining a healthy diet.
Is Makhana good for weight management?
Makhana can be a smart snacking option for people following a weight management plan. Its light, crunchy texture and dietary fibre can help keep you feeling satisfied between meals. For best results, enjoy roasted makhana with minimal oil or ghee as part of a balanced diet and an active lifestyle.
How much Makhana should I eat in a day?
The ideal serving size depends on your age, activity level and overall dietary needs. For most adults, enjoying one to two handfuls (approximately 25–40 grams) as a snack is a practical portion. If you have specific dietary requirements, consult a healthcare professional for personalised guidance.

Product & Storage

How should Makhana be stored?
Store in a cool and dry place, keep away from direct sunlight and moisture, always seal the pack properly after opening, and store in an airtight container if possible. Exposure to moisture or humidity may affect texture and crunchiness.
What should I do if my Makhana loses its crunch?
Makhana may absorb moisture if exposed to humidity or if the pack is left open. Simply dry roast it in a pan on low heat for 3–5 minutes or heat it briefly in an oven or air fryer until it becomes crispy again. Store it in an airtight container after opening to maintain freshness.
How do I know if my Makhana is fresh?
Fresh Makhana is light, crisp, and crunchy with a naturally mild flavour. It should be free from excess moisture, unpleasant odours, or signs of spoilage. Store it in an airtight container in a cool, dry place after opening to maintain its freshness and crunch.
How can I roast raw Makhana at home?
Heat a pan on low to medium flame, add a small amount of ghee or oil if desired, and roast the makhana for about 5–8 minutes while stirring continuously. Once crisp, season with salt, black pepper, turmeric, chilli powder, peri peri seasoning, or your favourite spices.
Is Makhana a good snack for children's school tiffin?
Yes. Plain or mildly seasoned makhana is a convenient and tasty snack option for school tiffins. It is light, crunchy and easy to pack. Parents should always consider their child's age, chewing ability and individual dietary needs before packing any snack.
Can Makhana be used in recipes besides snacking?
Absolutely! Makhana is a versatile ingredient that can be used in a variety of recipes. It can be added to kheer, curries, trail mixes, salads, breakfast bowls, and desserts, or crushed to make coatings for cutlets and other dishes.
What is the shelf life of your products?
Shelf life may vary depending on product type, packaging, storage conditions, and environmental factors. Please check the manufacturing date, batch number, "Best Before" details, and storage instructions on the product packaging.
Are your products vegetarian?
Yes, unless specifically stated otherwise, Mud N Green products are vegetarian food products.
Do your products contain preservatives?
Ingredient details and preservative information, if any, are clearly mentioned on the packaging and product description pages.
Are the products gluten-free?
Certain Makhana products may naturally be gluten-free. However, customers are advised to carefully review the ingredient and allergen information on the packaging, as the products may be processed in facilities that handle multiple food ingredients.
Are your products suitable for children?
Makhana is commonly consumed across different age groups. However, customers should ensure suitability based on dietary needs, allergies, and age-related consumption requirements.

Shipping & Delivery

Do you offer international shipping?
Yes, we offer international shipping. Additional shipping charges, customs duties, import taxes, and other country-specific levies may apply based on the destination and local regulations.
Will international shipping attract additional charges?
Yes. International orders may attract shipping charges, customs duties, import taxes, and country-specific handling charges. Such charges, where applicable, shall generally be borne by the customer.
How long does delivery take?
Standard Delivery: 3–7 business days. Express Delivery: 2–3 business days (subject to availability). International delivery timelines may vary depending on customs clearance and destination country.
How can I track my order?
Once your order is dispatched, tracking details may be shared via email, SMS, WhatsApp, or courier tracking links subject to courier availability.

Orders & Returns

Can I cancel my order?
Orders may usually be cancelled only before dispatch. Once shipped, cancellation requests may not be accepted.
What should I do if I receive a damaged or incorrect product?
Please contact our customer support team within 24 hours of delivery with order details, product photographs/videos, and description of the issue.
What is your refund and return policy?
As food products are perishable in nature, refunds or returns are generally accepted only in cases involving manufacturing defects, damaged products, incorrect products delivered, or expired products. Requests must generally be raised within 2 days of delivery.

General

Are product images on the website exact representations?
Product images are for illustrative purposes only. Actual packaging, appearance, color, or texture may vary slightly due to natural sourcing and manufacturing batches.
Does Mud N Green clean and process the products before packing?
Yes. Mud N Green undertakes cleaning, sorting, and quality-check processes intended to reduce dust particles, foreign matter, and natural impurities to commercially acceptable levels. However, as makhana is a natural agricultural product, minor natural variations may occasionally occur.
How can I contact Mud N Green customer support?
For Customers (B2C): Email info@mudngreen.com or Phone +91 9607116667. For B2B/Distributors/Bulk Orders: Email mngfpl@gmail.com or Phone +91 9607116677.

Disclaimer

The information provided in these FAQs is for general informational purposes only and is not intended to be medical, nutritional, or healthcare advice. Individual dietary needs and health conditions may vary. If you have any medical condition, food allergy, or specific dietary requirement, please consult your doctor or a qualified healthcare professional before making changes to your diet.

Our products should be consumed as part of a balanced diet and healthy lifestyle. Any statements regarding nutrition or general wellness are not intended to diagnose, treat, cure, or prevent any disease. Product appearance, size, colour, and texture may vary naturally as Makhana is an agricultural product.

While we strive to ensure that all information on this website is accurate and up to date, Mud N Green makes no warranties regarding the completeness or accuracy of the information and reserves the right to modify product information, packaging, ingredients, specifications, and website content without prior notice.

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