Return Policy

Due to hygiene, food safety, and perishability considerations, returns are restricted and governed by the following conditions.

1. Return Eligibility

Returns shall be accepted only where:

• Product is damaged at delivery
• Product is defective or expired
• Wrong product is delivered
• Request is raised within 2 days

2. Non-Returnable Products

Returns shall not be accepted for:

• Opened food products
• Used or consumed products
• Improperly stored products
• Products without packaging
• Promotional or discounted products unless defective
• Customized or bulk orders unless approved

3. Return Process

Customers must provide:

• Order details
• Product details
• Photos/videos
• Reason for return

Contact:

• Customer Support Email: info@mudngreen.com
• Alternate Email: mngfpl@gmail.com
• Phone: +91 9607116677 / +91 9607116667

4. Inspection & Final Decision

Returned products may undergo quality inspection.

Mud N Green reserves the right to:

• Approve refund
• Approve replacement
• Reject claim

The Company's decision shall be final and binding.

5. Contact Information

Mud N Green Foods Private Limited
Brand: Mud N Green
Customer Support Email: info@mudngreen.com
Alternate Email: mngfpl@gmail.com
Phone: +91 9607116677 / +91 9607116667