Shipping Policy

Mud N Green Foods Private Limited aims to ensure timely and safe delivery of products across India and selected international locations.

1. Order Processing

• Orders are generally processed within 1-2 business days
• Bulk orders may require additional processing time
• Orders placed on holidays may be processed on the next working day

2. Shipping Charges

• Shipping charges are calculated based on order value, destination, packaging, volumetric weight, and logistics partner charges
• Applicable charges shall be shown during final checkout
• International customs duties, import taxes, handling fees, and local charges shall be borne by the customer unless otherwise agreed

3. Delivery Timelines

Estimated delivery timelines:

Delivery timelines are estimates only.

4. International Shipping

International shipping is subject to:

• Country-specific regulations
• Customs clearance
• Import restrictions
• Product admissibility rules

Customers are responsible for ensuring compliance with local import laws.

5. Failed Deliveries

If delivery fails due to customer-related reasons:

• Additional shipping charges may apply
• Re-dispatch may occur only after confirmation and payment

6. Risk Transfer

Ownership and risk in products pass to the customer upon successful delivery.

7. Force Majeure

We shall not be liable for delays caused due to:

• Natural disasters
• Government restrictions
• Pandemics
• Transport disruptions
• Customs delays
• Strikes
• War or civil unrest
• Technical system failures

8. Contact Information

Mud N Green Foods Private Limited
Brand: Mud N Green
Customer Support Email: info@mudngreen.com
Alternate Email: mngfpl@gmail.com
Phone: +91 9607116677 / +91 9607116667