Terms & Conditions

These Terms & Conditions govern access to and use of the website, products, and services offered by Mud N Green Foods Private Limited under the brand name "Mud N Green".

By accessing the website or placing an order, you agree to be legally bound by these Terms.

1. Eligibility

Users confirm that they:

• Are at least 18 years old
• Are legally competent to contract
• Provide accurate information
• Will comply with applicable laws

2. Electronic Communications

Users consent to receive communications electronically through:

• Email
• SMS
• WhatsApp
• Website notifications
• Phone calls

3. Product Information Disclaimer

Mud N Green attempts to ensure accuracy of:

• Product descriptions
• Prices
• Packaging details
• Nutritional information

However:

• Product images are illustrative only
• Agricultural products naturally vary
• Nutritional information is informational only and not medical advice

4. Food Safety & Quality Disclaimer

Mud N Green undertakes commercially reasonable cleaning and sorting processes intended to reduce impurities, dust particles, and foreign matter to commercially acceptable levels.

However:

• Natural food products may contain minor variations
• Customers must inspect products before use
• Proper storage conditions must be maintained

We are not responsible for deterioration occurring after delivery due to:

• Moisture exposure
• Pest infestation
• Improper storage
• Mishandling
• Environmental conditions

5. Orders & Acceptance

We reserve the right to:

• Refuse orders
• Cancel suspicious transactions
• Limit quantities
• Verify customer identity
• Restrict purchases

An order is deemed accepted only upon dispatch confirmation.

6. Pricing & Taxes

• Prices are primarily applicable within India unless otherwise specified
• Prices may change without notice
• Taxes and shipping charges may apply additionally
• International duties and taxes shall be borne by customers

7. User Conduct

Users shall not:

• Use the website unlawfully
• Upload malicious software
• Attempt unauthorized access
• Interfere with systems
• Conduct scraping or data extraction
• Misrepresent identity

8. Intellectual Property

All content including:

• Logos
• Brand names
• Product names
• Images
• Packaging
• Website content
• Graphics

are owned by Mud N Green Foods Private Limited and protected by intellectual property laws. Unauthorized use is prohibited.

9. Limitation of Liability

To the fullest extent permitted under law, Mud N Green Foods Private Limited shall not be liable for:

• Indirect losses
• Consequential damages
• Delivery delays
• Business interruption
• Data loss
• Allergic reactions
• Customer misuse of products
• Improper storage after delivery

Customers are responsible for reviewing ingredient suitability prior to consumption.

10. Indemnification

Users agree to indemnify and hold harmless Mud N Green Foods Private Limited and its affiliates against losses arising from:

• Breach of Terms
• Misuse of website
• Violation of law
• Third-party claims

11. Third-Party Services

We may engage third-party providers for:

• Payment processing
• Analytics
• Marketing
• Shipping and logistics
• Hosting services

Their services may be governed by separate terms.

12. Website Availability

We do not guarantee uninterrupted website operation.

We may:

• Modify
• Suspend
• Restrict
• Withdraw services

without prior notice.

13. Termination

We may suspend or terminate access where:

• Terms are violated
• Fraud is suspected
• Abuse occurs
• Required by law

14. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the competent courts located in Pune, Maharashtra, India.

15. Severability

If any provision is found unenforceable, remaining provisions shall continue in force.

16. Amendments

Mud N Green Foods Private Limited reserves the right to amend these policies and Terms at any time without prior notice.

Continued usage constitutes acceptance of revised terms.

17. Contact Information

Mud N Green Foods Private Limited
Brand: Mud N Green
Customer Support Email: info@mudngreen.com
B2B & Distributor Enquiry: mngfpl@gmail.com
Phone: +91 9607116677 / +91 9607116667